Be the culture you want to work within.
With research from Google and top leadership firms proving that trusting relationships are the key to successful teams and companies, emotional intelligence (EQ)––which develops the skills for vulnerability, psychological safety, and trust––has become the foundation of leadership training.
To manage increasing complexity and diverse interactions throughout our adult development, leaders are realizing the need grow our mindsets, not our technical skills, for creating humanistic, diverse, and thriving work cultures. This means developing from the "inside out"––from the inside developmental behaviors and reactive frameworks of teams and individuals, out into how they operate and interact with the rest of their environment.
I specialize in developing training curriculum programs and feedback survey programs for teams and people managers to integrate sustainable learning through an adult developmental psychology lens, focused on inclusion, self-awareness, emotional intelligence (EQ), empathy, and interpersonal communication – to move from reactivity to creativity. Essentially, the groundwork for a thriving team culture.
Inside out topics
- Cultivating Psychological Safety (trust, vulnerability, experimentation)
- Asking Good Questions (Prioritizing Curiosity)
- Giving Positive vs. Constructive Feedback
- The Art of Receiving Feedback (Seeing Your Blindspots)
- Difficult Conversations
- Empathy Building (Diversity and Innovation)
- Abundance Mindset vs Scarcity
- Understanding Strengths and Values
I emphasize employee engagement to empower and up-level the mindsets of the people who are building successful companies, to create a culture of belonging.
Psychological Safety is the #1 key dynamic that sets successful teams apart from other teams at Google:
On what makes effective teams:
“Over two years we conducted 200+ interviews with Googlers (our employees) and looked at more than 250 attributes of 180+ active Google teams. We were pretty confident that we'd find the perfect mix of individual traits and skills necessary for a stellar team -- take one Rhodes Scholar, two extroverts, one engineer who rocks at AngularJS, and a PhD. Voila. Dream team assembled, right? We were dead wrong. Who is on a team matters less than how the team members interact, structure their work, and view their contributions. So much for that magical algorithm.
— JULIA ROZOVSKY, ANALYST, GOOGLE PEOPLE OPERATIONS
On the importance of EQ:
“Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the “success” in our lives.”
— J. Freedman